FAQ
FAQ:
*To place an order visit:
*Processing Orders:
– We do not have pre-made items on hand; everything is made after an order has been received.
- We are partnered with 2 locations that sell our products and have items on hand and ready to go. Those locations are:
Delicias Yolis - 2630 Main Ave, Groves, TX 77619 | 12pm - 8pm
Ruby B Aesthetics - 5039 25th St., Groves, Texas 77619 | 10am - 5pm
-Pick up hours may vary; you will receive a text message within 2-3 hours after you have placed an order to communicate the pickup hours available that day. We usually have pick up between 4:30pm - 10pm
– If you place an order on Monday – Thursday, your order will be ready same day for pick up between 4:30pm - 10pm
– Orders placed on Friday, Saturday or Sunday, will be ready for pickup on Monday for pick up between 4:30pm - 10pm
* Pickup and Shipping options offered at checkout
– Pickup location: 3021 Oak Ave, Groves, TX 77619
*Payment methods offered at checkout:
– Cash or CashApp ($Agrigomitas) for pickup orders only.
– Credit or Debit cards, through our secure website system.
– PayPal
*Shipping:
– All orders made Monday-Thursday will be shipped the next day.
– All orders made on Friday-Sunday, will be shipped on Monday.
– We ship all orders by USPS Priority Mail, it takes 2-3 days to receive your order.
– You will receive a tracking order and your order is insured.
* If you place an order for Local Pickup and choose to pay with Cash or CashApp method, and fail to pickup your order after we reach out through cell phone and email provided; You will no longer be available to place an order with cash or cashapp method. Please be mindful that we make orders upon request. Any orders that are not picked up and paid for, go to waste and we incurred a loss.
As a small business we try to have cash option available for our customers, but we also want to make sure we take measures needed to provide the best customer service, and continue to grow as a company.
* 1 Giveaway per month:
-We will have a giveaway on Facebook or Instagram for all our followers based on giving like to our page, Sharing and tagging 3 friends to our giveaway post.
Thank you so much for your support.